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Should You Hire a Professional for Your Website? Making the Right Choice

Hiring a professional website development company creates a credible, high-performing site that boosts conversions by up to 200% and delivers a 222% ROI from SEO. Choose experts for design, SEO, mobile optimization, and support to grow your business online effectively.

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15 min read

Why Your Website Matters More Than Ever

professional website on laptop and mobile devices - hiring a professional website development company

Hiring a professional website development company can transform your business by creating a high-performing, credible online presence that attracts customers and drives revenue. Here's what you need to know:

Quick Guide to Hiring a Professional Website Development Company:

  1. Define your goals - Determine what you need (new site, redesign, e-commerce, lead generation)
  2. Set a realistic budget - Professional sites typically range from $2,000 to $10,000+
  3. Research companies - Review portfolios, testimonials, and case studies
  4. Ask key questions - About their process, timeline, support, and pricing
  5. Watch for red flags - Poor communication, vague pricing, unrealistic promises
  6. Choose the right fit - Match your project needs with their expertise and services

You have just 0.05 seconds to capture someone's attention online. In that instant, 75% of consumers judge your company's credibility based on your website design alone.

If your site looks outdated, loads slowly, or fails on mobile, potential customers are clicking away to your competitors. They're making snap judgments about your trustworthiness and professionalism before reading a single word.

With over 88% of consumers researching online before making a purchase, a weak first impression means you're losing customers before they ever contact you.

The question isn't whether you need a professional website-it's whether to build it yourself or hire professionals to do it right. A DIY site might save money upfront, but it often costs more in lost revenue and missed opportunities.

A professional website is a business asset, not an expense. Research shows professional websites can increase conversion rates by up to 200%, and businesses see an average ROI of 222% from SEO alone.

I'm James Smith, and with over 25 years of experience building websites, I've seen that hiring a professional website development company is one of the smartest investments a business can make. This guide will help you choose the right partner and avoid costly mistakes.

infographic showing the ROI of professional website development: displays a comparison between DIY websites versus professionally developed sites, including metrics like 200% increase in conversion rates, 67% more leads from optimized content, 61% of users preferring mobile-friendly sites, 22% lower bounce rate for fast-loading sites, and average ROI of 222% from SEO investment, with visual icons representing increased revenue, customer trust, and business growth - hiring a professional website development company infographic

The "Why": Key Benefits of Professional Web Development

Hiring a professional website development company isn't just about getting a nice-looking site-it's about investing in a tool that drives business forward. I've seen this happen with our clients across Gurnee, Libertyville, and Lake County. Here's what you gain when you work with professionals.

business growth after a website redesign - hiring a professional website development company

Expertise and Experience

A professional company provides years of specialized knowledge you can't get from a DIY approach. At Claremont Software, our experience across industries means we've already solved the problems you're facing. We build strategic assets designed for success.

Higher Quality Design

Your website is your first impression. Since 75% of consumers judge credibility on design alone, we ensure your site embodies your brand. We balance visual appeal with user-friendly functionality to build trust instantly.

Increased Conversion Rates

A high-converting website is what truly matters. Professional sites can increase conversion rates by up to 200%. By combining strategic design, clear calls-to-action, and user-friendly navigation, we build websites that turn visitors into customers.

SEO Optimization

A great website is useless if no one can find it. We integrate Search engine optimization (SEO) best practices from the ground up to improve your search rankings. With an average ROI of 222%, SEO is a non-negotiable part of our process. If your site isn't generating leads, our guide on Why Your Website Isn't Bringing You Leads (And How to Fix It) can help.

Mobile-First Approach

A mobile-friendly website is essential, as 61% of users prefer them. We ensure a seamless experience on all devices, so your site works flawlessly whether a customer finds you on a desktop or a phone.

Measurable ROI

We view your website as a profitable investment. Our approach focuses on delivering measurable ROI by creating sites that convert visitors into customers. You won't have to hope your website works-you'll know it does.

Business Growth

A professional website acts as a growth engine, helping you attract and retain customers. It becomes your hardest-working salesperson, consistently representing your brand at its best.

Security and Reliability

We implement robust security measures, including SSL certificates, malware scans, and ongoing monitoring, to protect your site and customer data. This provides peace of mind and protects your reputation.

Save Time and Generate More Leads

Hiring professionals lets you focus on running your business. We handle the complexities, typically completing sites in about six weeks. We can also integrate blogging platforms, as businesses that blog get 67% more leads.

Boost Your Credibility and Conversion Rate

A custom-designed website sets you apart from cookie-cutter templates. This unique approach strengthens your brand identity and builds trust. Combined with a user-focused design, this is how you achieve conversion increases of up to 200%. Since 88% of consumers research online before buying, your website is your most powerful sales tool.

Choosing the Right Professional: Team vs. Individual

You've decided to invest in a professional website-a smart move. Now, should you work with a web development company or hire a freelancer? The answer depends on your project's needs, budget, and complexity.

FeatureWeb Development CompanyIndividual Professional (Freelancer)
CostGenerally higher, but covers a team and comprehensive servicesOften lower, but scope might be limited
Team SizeMultiple specialists (designers, developers, SEO, project managers)One person, potentially subcontracting
Scope of ServicesEnd-to-end solutions, custom development, ongoing supportSpecific tasks, niche skills, may require multiple hires
Project ManagementStructured process, dedicated project managers, accountabilityLess formal, direct communication with developer
Ongoing SupportComprehensive maintenance plans, security, updates, scalabilityVaries greatly, may be limited or require additional contracts

When you work with a company, you get a team of specialists-designers, developers, and SEO experts-collaborating on your project. This diversity of skills ensures a better result, and there's built-in accountability so your project never stalls.

When to Hire an Individual Professional

A freelancer can be a great choice for smaller projects with a limited budget, like a simple five-page website. They are also ideal if you need a very specific, niche skill for an existing site. While often cheaper, you may need to manage multiple freelancers for different tasks, which can become overwhelming.

When to Hire a Development Company

Hiring a professional website development company is best for complex projects like e-commerce platforms or sites needing custom functionality. You get a full team, a single point of contact, and comprehensive long-term support and maintenance.

For projects that require scalable enterprise solutions, a company provides the infrastructure and expertise to support your growth. At Claremont Software, we handle everything from strategy to launch and beyond. You can learn more about our approach on our services page.

The bottom line: choose an individual for small, straightforward projects. Choose a company for end-to-end solutions, diverse expertise, and ongoing support that grows with your business.

The "What": Services, Process, and Costs

What exactly does a professional website development company do, and how much does it cost?

team collaborating around a whiteboard with website wireframes - hiring a professional website development company

When hiring a professional website development company, you're getting a partner who creates custom solutions custom to your business goals. Every aspect of your online presence is optimized for performance and growth.

Typical Services Offered

A professional company is a one-stop shop for your digital needs. Services typically include:

  • Web Design (UI/UX): Creating beautiful, intuitive, and user-friendly interfaces.
  • Front-End Development: Building everything users see and interact with.
  • Back-End Development: Handling data, security, and the core functionality of the site.
  • SEO Services: Integrating keyword research and on-page optimization to improve search rankings.
  • Content Creation: Writing compelling, SEO-optimized copy that connects with your audience.
  • E-commerce Development: Building robust online stores with secure payment gateways.
  • Content Management Systems (CMS): Implementing platforms like WordPress to let you manage your own content.
  • Mobile-First Approach: Ensuring your site functions flawlessly on all devices. Learn more in our article: Mobile-First Design: Why Local Businesses Can't Ignore It.
  • Website Maintenance: Providing security updates, performance monitoring, and ongoing support.

The Standard Development Process

A professional company follows a structured path to deliver results without surprises.

  1. Findy and Strategy: We dig into your business goals and target audience to define the project scope.
  2. Wireframing and Design: We create visual blueprints and mockups for your feedback before coding begins.
  3. Development and Coding: Our developers bring the designs to life with clean, scalable code.
  4. Testing and Quality Assurance: We rigorously test the site to hunt down bugs and ensure everything works perfectly.
  5. Launch and Deployment: With your approval, we take the website live.
  6. Post-Launch Support: Our commitment continues with ongoing maintenance and support to ensure your site performs at its best.

Understanding the Cost of a Professional Website

The cost of hiring a professional website development company depends on your needs. A simple informational site costs less than a complex e-commerce platform. Factors like size, complexity, custom features, and design demands all influence the price.

Simple websites might start around $1,000-$2,000. However, most businesses should expect an average cost between $2,000 to $10,000. Complex projects with custom features can reach $15,000-$50,000 or more.

At Claremont Software, we typically use a fixed-price model for transparent pricing. We believe your website is an investment that quickly pays for itself. To understand the pricing breakdown, check out our guide: How Much Should a Small Business Website Cost in 2025?.

The "How": Your Guide to Hiring a Professional Website Development Company

Now that you understand the "why" and "what," let's tackle the "how." Choosing the right partner is easier with a clear roadmap.

person reviewing a web design company's portfolio on a computer - hiring a professional website development company

Defining Your Project Goals

Before contacting companies, get clear on what you need. Are you launching a new site, redesigning an old one, or building an e-commerce store? What specific features do you require, like an appointment booking system or customer portal? A clear vision helps potential partners propose effective solutions.

Setting a Budget

Setting a realistic budget upfront saves everyone time. Professional websites typically range from $2,000 to $10,000+. This is an investment that can increase conversions by 200% and deliver a 222% ROI from SEO. Your website should pay for itself by bringing in new customers.

Research and Shortlisting

Start by asking your network for recommendations. Then, search online for web development companies in your area and check their reviews. As you research, create a shortlist of companies that seem like a good fit. Our guide can help: How to Choose the Right Web Design Partner for Your Small Business.

Evaluating a Company's Portfolio and Testimonials

A company's portfolio shows what they can deliver. Look for industry relevance, assess the design quality, and check for mobile-friendliness. Read their case studies for real results-did they increase conversions or boost traffic? Verify testimonials for specific details beyond generic praise. We're proud of our work, which you can see here: View our Portfolio.

Red Flags to Watch Out For When hiring a professional website development company

Not all companies are created equal. Watch for these warning signs:

  • Poor communication: Slow responses or vague answers.
  • A lack of clear process: Suggests disorganization.
  • Unrealistic promises: No one can guarantee a #1 Google ranking overnight.
  • Vague pricing: You deserve to know what you're paying for.
  • An outdated portfolio: If their own site is poor, how can they help yours?
  • A pattern of negative reviews: Multiple complaints reveal a company's character.

Key Questions to Ask Before hiring a professional website development company

Here are essential questions to ask every potential partner:

  • Who will be my point of contact?
  • What is your development process?
  • Can I see examples of similar work?
  • How do you handle project scope changes?
  • What is included in your fee?
  • What are the ongoing costs (hosting, maintenance)?
  • What are your typical timelines?
  • How do you ensure SEO optimization?
  • How do you ensure mobile-friendliness?
  • What security measures do you implement?
  • What kind of post-launch support do you offer?

Hiring a professional website development company is a big decision. Asking these questions will help you find a partner who provides clear, confident answers.

Frequently Asked Questions about Hiring a Web Developer

We get a lot of questions from business owners in Gurnee, Libertyville, and across Lake County. Here are the answers to the most common ones.

How long does it take to build a professional website?

The timeline depends on complexity. A straightforward informational website typically takes 4-6 weeks from our initial conversation to launch. A more complex site, like an e-commerce platform with custom features, can take 3 to 6 months or longer.

The process involves several phases that require time and feedback: findy, design, development, and testing. Rushing these steps compromises quality, and your website is too important for that. Having your content ready can significantly speed up the process.

What is the difference between web design and web development?

People often use these terms interchangeably, but they are different skills, and both are essential.

Web design is about the look and feel of your website-the visual aesthetics and user experience (UX). Designers focus on making your site beautiful, on-brand, and easy to steer.

Web development is the technical coding that brings the design to life. Developers write the code, set up databases, and ensure everything functions correctly, from contact forms to shopping carts.

In short: designers make it look good; developers make it work. Hiring a professional website development company gives you both skill sets under one roof.

What happens after my website is launched?

Launching your site is just the beginning. Like a physical store, your website needs ongoing care to remain secure, fast, and effective. Post-launch support is a critical part of our relationship.

This typically includes maintenance plans covering software updates to prevent security vulnerabilities. We provide security monitoring to protect your site from threats and performance monitoring to keep it loading quickly. We also perform regular backups, so your data is safe if anything goes wrong.

At Claremont Software, we offer comprehensive Website Care Plans to protect your investment and help it perform even better over time.

Conclusion

Your website is your hardest-working team member, operating 24/7 to attract customers, build trust, and drive revenue. In today's market, it needs to be at its best.

This guide has shown why hiring a professional website development company is a smart investment. A professional site builds credibility with the 75% of consumers who judge you on your online presence, can boost conversions by 200%, and delivers a strong ROI through SEO.

You've learned how to choose a partner, what questions to ask, and what red flags to avoid. Most importantly, you've learned to see your website as an investment, not an expense. While a professional site requires upfront capital-typically $2,000 to $10,000+-the cost of a poor-performing site in lost revenue is far greater.

At Claremont Software, we understand the challenges facing businesses in Gurnee, Libertyville, and Lake County. Our goal is simple: create websites that convert visitors into paying customers. We focus on delivering measurable results-more leads, more sales, and more growth.

Ready to stop losing customers and turn your online presence into a profitable asset? Let's talk about what we can build together. Explore our professional website development services and find out how we can help your business thrive online.